FAQs

Find answers to all your most Frequently Asked Questions here!

We know that you might have some questions about how to plan your perfect Kennywood day. No need to worry! Here are answers to some of our most frequently asked questions to help you and your group make the most of your visit!

Diaper changing stations are located in all restrooms except those at the Gran Prix due to space limitations. Those in need of a changing table for larger children or adults can visit one of our family restroom, located:

  • At the Cottage, across from the Kangaroo
  • Next to Steelers Country, by the Star Refreshment Stand

Kennywood has detailed safety measures in place in the event of inclement weather. Safety is our top priority in everything we do, and so rides and attractions can and do close if the weather conditions become poor. While most rides can operate even in a steady rain, rides will close when lightning is in the vicinity of the park. Sometimes it can look beautiful here, but if there are lightning strikes being tracked nearby, large rides such as our roller coasters may close until the weather cell has moved out of range. Please know we will open attractions as quickly as possible, but will not compromise on the safety of our Guests and Team Members. High winds and low temperatures can also lead to rides closing for part or all of the day.

We believe that any day is a great day to come to Kennywood! However, the lightest crowds tend to be on Sundays in May, Memorial Day, and weekdays in late June and all of July. Days that the weather forecast calls for some rain can be the best days to visit. The rain scares away those looking for "picture perfect" conditions, opening the doors for those who can have fun in spite of a few raindrops. Given the fickle weather we have in Pittsburgh, it may not even rain at all that day! Also, be sure to check our special events!

Make everyone in your group aware of the location of your vehicle in our large parking lot. If you all discuss it, chances are one of you will remember! Parking lot security will be available if assistance is needed.

Kennywood does not use peanut oil for the cooking/frying of any food products. We do use peanuts for toppings for ice cream, in Dippin’ Dots and have peanuts at the candy store. If you have specific questions about our food options, please stop by the Service Center and ask to speak to a Food & Beverage Manager. We'll be happy to answer your questions.

Nowadays, safety is important to everyone, and here at Kennywood we’re no exception! Read our Park Rules and Policies to find out all you need to know to stay safe.

Unless authorized in advance by Kennywood, all forms of solicitation are prohibited on all park grounds, to include inside Kennywood, at/near entrance gates, and in the parking lot. Park restrictions on solicitation include but are not limited to: panhandling, ticket reselling, ticket scalping, and product sales (such as food and water). Violation of this policy can lead to ejection from the park and/or loss of season pass.

If you arrive early, we suggest that you start with the rides and attractions in the back of our park and work your way to the front. Also, water ride lines tend to be shorter early in the day and late in the evening. Kennywood does have a Parent Swap program for families that cannot all make the height requirements for certain rides. Stop at the Guest Service Center behind Noah's Ark for more information. 

Guests are not permitted to take GoPro cameras on any rides for safety reasons. Point-of-view (POV) GoPro footage from Kennywood rides can be found on the Kennywood YouTube page. Members of the media should contact Kennywood’s Public Relations department regarding on-ride footage.

Visit our Directions page to be guided to Kennywood with ease no matter where you’re traveling from!  You can even add Sandcastle Waterpark to your visit to double your Pittsburgh fun!

Please visit our Passholder Perks page!

A list of Bring a Friend Days can be found on the Passholder Perks page. The Bring a Friend Days schedule is updated periodically throughout the year, so be sure to check back regularly.

To ensure ease-of-access to Kennywood for every member of your family, you are always welcome to bring your own strollers, wheelchairs, and wagons.

Firearms, glass bottles and pets are not permitted on park grounds. Overtly offensive clothing such as, but not limited to, clothing with hateful messages, pornography, vulgarity, illegal acts, and /or divisive political messages. Also Note: Tobacco is not sold in the park.

Wheelchairs, electric scooters, strollers and wagons are available to rent at the Main Gate Gift Shop on a first-come, first-served basis. 

Kennywood is not responsible for lost, stolen or damaged loose articles. However, if you should lose a personal item during your visit to the park, complete the form here

 

NOTE: Ride operations will not and can not be interrupted during park operating hours for lost item retrieval. 

Kennywood provides an Accessibility Guide, available online and at the Service Center located by Noah's Ark. This guide offers information to help those with disabilities make the most of their visit to Kennywood. If you have any questions, please stop at the Service Center. 

 

Those in need of a changing table for larger children or adults can visit the family restroom located next to Steelers Country, by the Star Refreshment Stand.

 

Kennywood offers a number of amenities for our Guests on the autism spectrum and their families. Please visit the Service Center to learn more.

 

In compliance with the Americans with Disabilities Act (ADA), Kennywood will provide ASL interpreters for patrons that are hearing impaired. Those in need of an interpreter are requested to give Kennywood at least two weeks’ notice in advance of a planned visit to the park.

Have cash? You’re still covered! Guests will have free access to multiple easy-to-use Cash to Card kiosks conveniently located throughout Kennywood. You can transfer your cash free of charge onto a card, use it throughout the park, and if you have money left over, use it anywhere else that cards are accepted.

 

Cash-to-Card Kiosk Locations:

  • Front Gate between Gift Shop and Restroom
  • Old Mill
  • Steelers Country (Near End Zone Café Patio)
  • Parkside Café
  • Service Center (Located Behind Noah’s Ark)
  • Lost Kennywood Gift Shop 

When in need of a place to feed and nurse young children, our Kiddieland area offers a quiet refuge to do just that. A diaper changing station can also be found in the restroom, ensuring that even the youngest guests’ needs are met. In addition, family restrooms are available near the Aero 360, Kangaroo and Kiddieland. 

The most important part of your experience with us at Kennywood is ensuring you have a great experience! That’s why we transitioned to smoother, safer cashless operations. Kennywood now accepts electronic payments such as debit cards, credit cards, and mobile payments like Apple Pay and Google Pay only. All you have to do is swipe or tap to pay at any admissions office, food stand, gift shop, or park game – no digging for change to pay or waiting for cash back from our staff. Moving to a fully electronic payment system streamlines the payment process for both Guests and Team Members, making paying for everything from tickets to sweet treats safer, simpler, and more secure.

 

Only have cash? You’re still covered! Guests have free access to multiple easy-to-use Cash-to-Card kiosks conveniently located throughout Kennywood. You can transfer your cash free of charge onto a card, use it throughout the park, and if you have money left over, use it anywhere else that cards are accepted.



Cash-to-Card Kiosk Locations:

  • Front Gate between Gift Shop and Restroom
  • Old Mill
  • Steelers Country (Near End Zone Café Patio)
  • Parkside Café
  • Lost Kennywood Gift Shop 

 

Still have questions? Check out our Cashless page for more information. 

Summer Bag Policy: April 12 - September 7, 2025

Kennywood allows one bag up to 15" x 15" x 15" or soft cooler up to 12” x 12” x 12” per guest into the park and all food and beverages must fit within the bag size. No alcohol or glass containers will be permitted.

Phantom Fall Fest Bag Policy: September 12 - November 1, 2025

Only bags within the dimensions of 8” x 5” x 2”, as well as medical and diaper bags, are permitted during Phantom Fall Fest. Outside food and beverages are not permitted during Phantom Fall Fest, with the exception of one sealed bottle of water or Guests with special dietary needs.

Holiday Lights Bag Policy: November 14, 2025 - January 4, 2026

Only bags within the dimensions of 15” x 15” x 15”, as well as medical and diaper bags, are permitted during Holiday Lights. Outside food and beverages are not permitted during Holiday Lights, with the exception of one sealed bottle of water or Guests with special dietary needs.

Summer Chaperone Policy: April 12 - September 7, 2025

During the summer season, guests aged 17 and under must be accompanied by an adult at least 21 years of age (with valid ID) to enter the park after 4:00 p.m. The adult chaperone must remain in the park at all times, or the minors will face immediate ejection from the park. This policy is subject to change at Kennywood’s discretion.

Phantom Fall Fest Chaperone Policy: September 12 - November 1, 2025

Guests age 17 and under must be accompanied by an adult at least 21 years of age (with valid ID) to enter the park at all times during Phantom Fall Fest.

Holiday Lights Chaperone Policy: November 14, 2025 - January 4, 2026

Guests age 17 and under must be accompanied by an adult at least 21 years of age (with valid ID) to enter the park at all times during Holiday Lights.

Your safety, and the safety of our team members, is always our top priority. To ensure a seamless entry into the park and for the most enjoyable visit possible, please review our security policies prior to your visit. We are fully confident in our plan, and we want to help you be prepared before you visit the park. Click here for our most up-to-date secuirty policies. 

Kennywood is a family park, and as such does not permit any overtly offensive behavior, language or clothing. This includes, but is not limited to, profanity, violence, hateful messages, pornography, vulgarity, illegal acts and/or divisive political messages. Please note: Guests age 17 and younger must be accompanied by an adult chaperone beginning at 4:00 PM daily during the summer season and at all times during Phantom Fall Fest.

 

Shoes, shirts and pants or shorts are required in all parts of Kennywood. Bikini tops and sports bras are not appropriate shirts for the duration of a Kennywood visit. Bikini bottoms are also not appropriate attire for Kennywood. If your family plans to ride the water rides, you may want to bring an extra set of clothes, because the water rides WILL get you WET! Shoes, shirts and clothing of adequate coverage are required for all rides. Guests can also find People Drying stations outside the Raging Rapids and Pittsburg Plunge, which will warm and dry riders for approximately 3 minutes for a small fee.

 

We recommend comfortable, closed-toe shoes and appropriate clothing to keep you warm/cool as temperatures change throughout the day. Lockers are available next to the Potato Smash (bumper cars) and at the park entrance. The Lockers are unlimited entry for the day.

Kennywood is a limited smoking facility for cigarettes and other tobacco products, as well as electronic ( e-cigarettes) and other electronic smoking devices. Smoking is strictly prohibited on park midways, eating areas, in ride queue lines, or inside any building, restaurant or restroom. For the convenience of Guests who smoke, smoking is only permitted in the following areas that are clearly identified by signs and cigarette receptacles:

 

  • Designated area between Old Mill and Pavilions 1/2
  • Designated area next to the Thunderbolt restrooms

 

Smoking is strictly prohibited in all other areas. Thank you for your cooperation.

Discuss ahead of time what to do if someone gets separated from your group. The Service Center, located near the Slush Factory at the entrance to Lost Kennywood, or the entrance to Kiddieland are great meeting places. Take note as to what your children are wearing in case you need to describe them to a Kennywood Park Security Officer. Lost children should be told to ask for assistance from a Kennywood Uniformed Employee. When our Team Members find a lost child, that child is taken to the Service Center.

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